Should Parents Tell Their Children They Will Never Amount To Anything Essay Example

Should Parents Tell Their Children They Will Never Amount To Anything? Essay Somebody once said that children come to us as a blank slate, ready for us to write instructions upon them regarding life and how to live it. Children are the human equivalent of clay, putty, in the hands of their creator, that is, their parents. As such, children have no idea about where their life is headed or how to get there. It is not fair of some adults to view children as mini-me’s who should be far wiser and intelligent than their actual life years. They do not know anything about the realities of life and how to deal with it. Therefore, it is not fair for any parent to tell a child that he or she will never amount to anything. Children do not understand a lot of things because they need people who will be patient in explaining things to them and patient with their shortcomings as they develop their independence and comprehension abilities. A child is incapable of doing many things that adults take for granted because they can do it with much ease and little thought. A child is limited in what he can achieve by his age, lack of experience, and safety factors. These are hindrances that adults have already learned to overcome or get around in order to accomplish something. The inability of a child to perform as a adult does not mean that he will be a failure or never accomplish anything when he finally comes of age as an adult. Besides, parents must know by now that children learn to emulate examples. Therefore a child who is told that he will never amount to anything is a reflection mostly on the failure of the parents in his adult life more than anything else. We will write a custom essay sample on Should Parents Tell Their Children They Will Never Amount To Anything? specifically for you for only $16.38 $13.9/page Order now We will write a custom essay sample on Should Parents Tell Their Children They Will Never Amount To Anything? specifically for you FOR ONLY $16.38 $13.9/page Hire Writer We will write a custom essay sample on Should Parents Tell Their Children They Will Never Amount To Anything? specifically for you FOR ONLY $16.38 $13.9/page Hire Writer Parents often berate their children by telling them that they will never amount to anything out of sheer exasperation at times. It is their way of shaming their children into pushing themselves to the limit of their abilities and in the end, they hope the child will accomplish the task that has been set before him. Believe me when I say that a parent who instead shows the child patience and understanding gets farther in controlling their children and directing them towards the success the parents wish to see them achieve. After all, you catch more bees with honey than vinegar. Parents must realize that children look to them as their sole protectors. The only people they can come to in the world without being judged or pushed away. When a parent tells a child that he will never amount to anything, a child will see this as a sign that he has lost his parents love. An emotional and verbal abuse that no child can easily forget nor overcome. A child’s mother and father are the most powerful and influential figures in a child’s life. In fact, a child lives all his life trying to win his parents approval and love when he feels that his parents are not satisfied with his achievements in life. It is sad that parents do not understand how much their words can traumatize a child whether intentionally or non intentionally. A child requires a loving hand as he navigates his way to adulthood. He does not need his parents to put him down during this early stage in his life when he is struggling to realize his potential as a person and slowly begin his ascent to personal achievements. Instead of telling a child that he will never amount to anything when he fails, a parent must instead feed the child’s soul and hope with calming words that show how much he is loved even if he fails in his quests. Instead of berating him, help him find his direction and keep on the track that will help him amount to something instead. During the childhood of a person, he learns to build up his self confidence and try new things. The job of a parent during this stage is to help him or her achieve the perfect balance of self-esteem, emotional health, and personal empowerment because these are the factors that will aid a child in learning how to react to and deal with the many shortcoming that will come down their path before they actually reach the final desired outcome of â€Å"amounting to something in their lives.† Consider that a child’s failure is his own shame because his peers will never let him live it down. It is a stigma he could carry all his life because his peers will never forget how he did not accomplish what he set out to do. They will judge him by his failures and he does not need his parents doing the same thing to him at home. He will feel bad enough for a very long time and does not need his parents to make him hurt by using those scathing words. Just as a parents words has the power to instill confidence in a child, so can the words of the parent crush a child’s sense of self worth. If a parent really wants his or her child to achieve or accomplish something in this world, then they have to realize that a child’s achievements and accomplishments can only be achieved through nurturing, encouragement, and uplifting words. Parents must remember that they are the guardians of a child’s hope and dreams. It is not their job nor right to negate a child’s sense of self worth, destroy their beliefs in what they can achieve in life, nor belittle the child to the point that he loses self confidence. The worst kind of parent is the one who leaves a child feeling that he has lost his sense of self and everything that goes with what defines him as a person. Parents must realize that   words have a direct impact on the children. It is a parent’s responsibility to bring out the best in the child. Not make them feel worthless and unimportant.   After all, physical scars on a child may heal, but the emotional scars children carry with them throughout their lives. After all, in the eyes of the public, the failure of the child is also the failure of the parent and no parent will ever want to admit they were a failure as parents or that they were bad parents right?

An apple is better than an orange Essay Example

An apple is better than an orange Essay Example An apple is better than an orange Essay An apple is better than an orange Essay An apple is better than an orange. Do you know that fruits are the best friends off healthy body? An apple and an orange can help a person to have a healthy lifestyle. Apples and oranges are two delicious fruits. These fruits look the same, but the truth is that they are different. A person can analyze three main aspects to understand why an apple Is better than an orange: health benefits, flavor, and color. These three aspects convert an apple In the best choice for a person. A person s health Is very Important thats why a person should consume an apple dally. An apple Ingestion benefits are many. An apple Is rich In vitamin C. Also an apple contains an element that prevents aging. Eat dally an apple prevents sclerosis. An orange instead only provides a high level of vitamin C but it is not as complete as an apple. The taste of an orange and an apple are completely different. An apple has a sweet taste. While proving an orange can be a sour experience. The apple flavor is lovely, makes that a person wants more than one apple. Maybe a person doses t like an orange s flavor because it is citric. Its flavor can be distasteful for many people. But an apples flavor can be mystical and pleasant for a person. An apple is more colorful than an orange. An apple can be red, green or yellow but these three colors are beautiful. The red color of an apple makes a person can think in love or passion. Also a red apple is a symbol of temptation. While a yellow or green orange is totally common. Green or yellow orange does not attract peoples attention. A beautiful color can attract the attention of anyone. In conclusion an apple and an orange can look the same. Of course both are delicious fruits but these are very different. The healthy benefits that an apple has, an orange has not . An unique apple s flavor, orange never can has. Finally the color that falls In love Just the apples has. For these three reasons Is that apples are better than oranges

World Religions Essay Example | Topics and Well Written Essays - 500 words - 2

World Religions - Essay Example Swami Vivekananda was a very charismatic representative for Hinduism in America. Even though he died only a few years after first coming to America, he was able to establish many societies dedicated to Advaita Vedanta, which is based on the teachings of Ramakrishna, an Indian saint. These various societies developed into several formal movements including the Self-realization Fellowship and the International Society for Krishna Consciousness, more commonly known as the "Hare Krishnas". As immigration from India has increased over the years, Hindu temples have added to the varied architectural landscape of America. These temples are constructed in the style of temples from northern and southern India. They are blessed by Hindu priests and offer a safe have for believers to escape the materialistic impulses that rule so much of American life. Hindu temples stand as a symbol of cultural acceptance and tolerance, adding to the cultural mosaic that makes up America. Orthodox Hindus, those conducting serious investigations of the Hindu religion with an eye on converting, as well as the simply curious are all welcome to visit the temple. This reality shows that in some ways, Hinduism and American culture are a good fit. Hinduisms tolerance for other religions has also affected culture in America. Aside from influencing authors and artists, Adivaita Vedantas universalism has affected certain liberal leaning Christian churches. The "New Age " movement also can link directly to the tenets of Hinduism in regards to acceptance of other religious beliefs, the belief in a plurality of paths to enlightenment and a commitment to non-violence and pacifism. While Hinduism has not grown to be a major religion in America in numbers of actual adherents, it has nonetheless had substantial influence. From art to architecture to the melding of

Contract Law, Exclusion Clause Coursework Example | Topics and Well Written Essays - 1500 words

Contract Law, Exclusion Clause - Coursework Example Some of the examples of service contracts are providing accounting services , provision of health care , provision of legal services,etc.(Bradgate & White 2007 :211). A service provider who deals with his customer cannot enforce his own printed standard terms of conditions thereby cannot either restrict or exclude his accountability for infringement of contract or offer an incomplete service for which he has to demonstrate that exclusion clause is in line with â€Å" test of fairness or reasonableness.† If he has not taken any reasonable skill or exercise reasonable care, he will be held liable under â€Å"negligence† under the common or contractual law. The act of negligence engrosses any infringement under common law or any contractual duty to exercise reasonable skill or to show reasonable care. This study will analyse whether by including an exclusion clause in a service contract, a party to contract can avoid the liability for any loss caused by the negligence. Exc lusion Clause and Negligence In UK, service contracts do contain limitation or exclusion clauses. Sometimes, these limitation clauses are upheld in the case law. As regards to exclusion clauses pertaining to liability in a contract and in tort are normally valid only if they are rational which connotes in consideration with both contracting parties at the juncture of contract is made as per the Unfair Contract Terms Act 1977. An exclusion clause is like a double -edged sword since it will be construed against the party who relies on it as held in Curtis v.Chemical Cleaning Co. 1 (Barendrecht 2007 :685). A service contract may contain an exclusion clause thereby one party wants to restrict his accountability for his negligence or infringement of contract. Moreover, such clause can be relied by a party only if it has been included in the said contract, and for the purpose of elucidation, it is applicable to the loss in the question. Its validity will then be interpreted under the â₠¬Å"Unfair Terms in Consumer Contracts Regulations 1999† and under the â€Å"Unfair Contract Terms Act 1977.† It is to be observed that the above laws are introduced in UK on the basis ofEU Unfair Consumer Contract Terms Directive. (Lawson 2011:57). A party desirous to trust on the exclusion clause must demonstrate that it is part and parcel of the contract. Through by a notice or by signature or through the process of dealing, an exclusion clause can be inserted in the contract. For exclusion of any liability for negligence, there should be clear words in a contract as held in White v John Warwick2. (Taylor & Taylor: 136). A service supplier is accountable under the statute only for not taking rational care in the provision of service. In normal parlance, there exists no implicit responsibility to accomplish any given outcome by a supplier of service and if a buyer wishes to have such undertaking, it should be provided in the service contract as an express term. (Bradga te & White2007:212). Under s2 (2) of the Unfair Contract Terms Act 1977?accountability for any other variety of damage or loss can be kept out provided the notice or term fulfils the prerequisite of reasonableness. A service provider cannot control or exclude his accountability in negligence for loss originating from defects in services provided for either consumption or for private use by means of notice or term included in a guarantee. In an action of

The community ecology of the organism Research Paper

The community ecology of the organism - Research Paper Example The community ecology of the organism Sea otters are keystone predators, whose presence has a far-reaching influence on the marine food web by affecting the populations of sea urchins, which indirectly affects the populations of kelp forests & other marine organisms. There has been a steep decline in sea otter populations due to water pollution and exploitation for furs. This has affected marine ecology adversely. It is therefore suggested that sea otters should be included in the endangered species list to protect them from further exploitation. This study focuses on the community ecology of sea otters and their impact on marine ecology. The need for their inclusion in the Endangered Species list and implications of such an intervention are also evaluated. Community ecology Sea otters predate on many herbivorous invertebrates, including sea urchins. Sea urchins feed on kelps, which are an important habitat for fishes and other marine organisms. A high population of sea urchins has an adverse effect on kelp forests. Sinc e sea otters predate upon sea urchins, their populations are kept in check. â€Å"This reduces the grazing pressure on kelp, facilitating macroalgal growth† (Laidre). Therefore, sea otters play an indirect, yet vital role in the preservation of kelp forests. This in turn protects kelp forests and other macroalgae, which would have otherwise been depleted due to grazing by sea urchins.in turn protects kelp forests and other macroalgae, which would have otherwise been depleted due to grazing by sea urchins. â€Å"Where sea otters abound so do lush kelp forests, and where sea otters are absent the habitat is typically deforested by hyperabundant sea urchins† (Soule et al 1240). The significance of this interaction can be wholly surmised only when the importance of kelp forests is understood. â€Å"Kelp forests are a source of food and habitat for dozens of other coastal species† (Soule et al 1240). Innumerable coastal marine organisms thrive on kelp forests, enhanc ing biodiversity of the region. Therefore, to maintain the diversity and richness of coastal marine ecology, sea otters should be preserved, who indirectly lead to the preservation of kelps. Impact of sea otters on community ecology The presence or absence of sea otters influences marine ecology at the community-level. Studies have shown that kelp forests enhance the underwater environment, providing a suitable habitat for fishes. The declining kelp beds in California in the mid 1900’s propelled the Kelp Habitat Improvement Project, whereby attempts were made to eliminate sea urchins that are primary predators of kelps. Studies showed that the elimination of sea otters during the 1800s from the Californian waters might be responsible for the dwindling numbers of kelp forests. Further studies have also shown that the population density of sea otters affects seaweed biodiversity too. In a study conducted in Alaska on three different bays, the Torch Bay, Deer Harbor and the Surg e Bay, it was found that â€Å"the presence of sea otters led to a decrease in the population of sea urchins, which led to an increase in the population of seaweeds† (â€Å"Interaction with kelps & sea otters†). In addition, it was also found that annual kelps predominated the areas where sea otters were present, and perennial kelps predominated in areas that had lesser sea otter populations (qtd. in â€Å"Interaction with kelps & sea otters†). As is evident, sea otters are vital for maintenance of kelp communities that are primary habitats of other coastal marine

The Front Office Function Of A Hotel Tourism Essay

The Front Office Function Of A Hotel Tourism Essay The Front Office function of a Hotel is to act as the public face of the hotel, primarily by greeting hotel patrons and checking in guests. It also provides assistance to guests during their stay, completes their accommodation, food and beverage, accounts and receives payment from guests. FRONT OFFICE is the nerve center in the entire hotel operations. All the transaction passes through within this department. The Front Office Department comprise of the Reception, Guest Service Offices, Bell Services, Reservation, Operators, Executive Club, Health and Recreation Center and Business Center. The purpose of the Front Office Department is to provide guests assistance with luggage, transportation, information concerning the hotel and the city, and any other service arrangements needed during their stay. Employees of the Front Office Department often provide the first and last impression of the hotel to our guests. It is therefore vitally important that employees display a prompt and courteous attitude to all guests and demonstrate the excellence in service. The Front Office Manager who comes under the direct supervision of the director of rooms and supervises the Front Office Department. Important of Front Office Department to the Hotel Hospitality, warm welcome. Often provide first and last impression. Often have longest contact with guest. Continuity long term service, recognition of repeat guests, remember names, guest histories. Acquaint guest with hotel. Sell hotel food and beverage outlets. 1.0 Question 1 1) Front Office or Front desk (reception) is the first impression for lodging establishment. Explain in detail about the task and responsibility of the following: Front Office Manager, Assistant Front Office manager Front Desk Representative Night Auditor Cashier Reservationist Telephone Operator Support your answer by giving a Front Office organization chart adapted from a small Hotel, mid size Hotel and large Hotel. 1.2 THE TASK AND RESPONSIBILITY: 1.2.1 FRONT OFFICE MANAGER JOB SUMMARY: To manage front of the house operations of the hotel ensuring that the highest standard of service and the best possible guest experience is maintained. Be responsible of establishing and maintaining professional relationship with hotel guests and patrons. DUTIES RESPONSIBILLTIES: Manage operation of the Front desk including Cashier. Besides that, ensure that policies and procedures are complied with the highest standard of service and guest satisfaction. Review room availability status, room blockage and special requests on a daily basis through working closely with Reservations Manager and liase on all groups and FIT movements. Monitor open and close on day status to maximize room revenue and demonstrate the concept of yield management. Ensure that budget and cost effectiveness at the Front Desk is achieved. Other than that, work with Housekeeping and Engineering on daily operations regards to guestroom status. Handle guest complaints and review compliments. Review Front Desk Logbook daily to monitor all activities. Review all VIP room blocking. Supervise and train all Front Desk staff to ensure that the best guest experience is provided. Familiarize with Front Office policies and procedures and special rate programs. Participate morning briefing, or organi ze afternoon hand-over briefing daily and disseminate information to Reception team as soon as possible. Greet guests as time permits at lobby and assists Receptionist during busy period. Chair monthly Reception meeting to review performance discuss existing problems for improvement. Approve duty roster prepared by Chief Receptionist and revise if necessary. Always conduct your job with concern for the environment and its resources. Where practical and possible, REDUCE use of items, RE-USE whenever possible, and RECYCLE those items that can be. Perform all duties, other than the above as requested by the hotel policies and/or his/her direct supervisor. 1.2.2 ASSISTANT FRONT OFFICE MANAGER JOB SUMMARY: Job purpose of Assistant Front Office Manager is to provide guidance and leadership as the Asst. Front Office Manager, ensuring the delivery of consistent quality customer service. DUTIES RESPONSIBILLTIES: Assist in the day-to-day operation of the hotel front office. Supervise the operational activities of the hotel front desk within hotel guidelines to provide the highest standard of courteous service while permitting acceptable profit levels. Assign, coordinate, and supervise work activities of Front Desk Agents. Ensure work is completed to include, shift closings, room deposits, refunds and rebates. They also must train and develop Front Desk Agents. Prepare staffing schedules, complete payroll, and monitor labor costs to budget figures. Prepare and conduct Front Desk meetings and resolve issues. Besides that, perform house counts and review daily arrivals, identify potential problems with rooms ¿Ã‚ ½Ã‚ ¿Ã‚ ½ activity and take appropriate action. Provide information and direction to staff to achieve 100% occupancy. Review and resolve dispute accounts and Housekeeping discrepancies and prepare a shift briefing to communicate activities, short take training, and any problems and/or special information to the next shift. Perform check-in and ou t procedures. Lastly, take personal responsibility for correcting customer service problems. 1.2.3 FRONT DESK REPRESENTATIVE JOB SUMMARY: Job purpose of Front Desk Agent is to perform all desk related functions including but not limited to checking guests in and out, making room reservations, giving recommendations, and providing directions DUTIES RESPONSIBILLTIES: Provide quotes for room rates and up-sell the guest when possible and assist in coordinating the Front Desk and the Housekeeping Department. Verify that the correct charges and credits are posted to the corresponding guest folio and collect payment for charges on the guest folio. Besides that, ensure all cash and cash equivalents are accounted for and balanced at the beginning and end of each work shift. Responds to guest inquiries. Provide administrative, reception and program support to management and staff .Manage phone activity including providing general knowledge to callers. Manage walk-in traffic. Sign in guests as needed. Smile and greet customers in a welcoming manner. Lastly, they also must register and assign rooms to guest and resolve guest complaints within scope of authority; otherwise refer the matter to the management. 1.2.4 NIGHT AUDITOR JOB SUMMARY: Responsible for reconciling hotel paperwork, posting to guest accounts, closing the day, greeting all guests in a pleasant, courteous and enthusiastic manner while registering guest information and settling guest accounts for the Hotel. DUTIES RESPONSIBILLTIES: Audit hotel paperwork to ensure the day has balanced Posts room charges and taxes to guest accounts. Then they must, verify all account postings and balances. Verifies all hotel paperwork is correct and balanced. Runs preliminary reports. Processes no shows and close of day. Stocks the front desk with daily supplies. Besides that, register arriving guests while implementing TRC service standards. Settle guest accounts with the ability to make good business decisions regarding discounts. Must be knowledgeable in making reservations. Greet guests and provide door service and bell/valet service when needed. Ability to operate multi-line phone. Provide guests with information on local attractions. Resolves or refers to Management all guest concerns, complaints or suggestions in a continuous effort to provide superior guest service. Remains current on room rates, room availability and emergency procedures. Remains current on groups and property events. Direct workflow of Guest Service Attendants regarding guest luggage and amenity needs. Furthermore, ensures management is aware of guest special requests or needs. Ensures guests ¿Ã‚ ½Ã‚ ¿Ã‚ ½ profiles are properly noted in the Micros Property Management System for action by the appropriate hotel department prior to check-in. Maintain appearance standards as outlined in departmental and TRC policies. Provide information and explain Players Club benefits, property amenities marketing programs to our guests. Provide courteous service to our guests and be cordial to all Team Members. Lastly Communicate effectively both orally and in writing and. Maintain a good attendance record. 1.2.5 CASHIER JOB SUMMARY: Receive and disburse money in establishments other than financial institutions. Usually involves use of electronic scanners, cash registers, or related equipment. Often involved in processing credit or debit card transactions and validating checks. DUTIES RESPONSIBILLTIES: Receive payment by cash, check, credit cards, vouchers, or automatic debits.. Compile and maintain non-monetary reports and records.. Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately. Post charges against guests ¿Ã‚ ½Ã‚ ¿Ã‚ ½ or patients ¿Ã‚ ½Ã‚ ¿Ã‚ ½ accounts. Offer customers carry-out service at the completion of transactions. Answer customers ¿Ã‚ ½Ã‚ ¿Ã‚ ½ questions, and provide information on procedures or policies. Cash checks for customers. Weigh items sold by weight in order to determine prices bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment. Sort, count, and wrap currency and coins. Process merchandise returns and exchanges. Pay company bills by cash, vouchers, or checks and request information or assistance using paging systems. Stock shelves, and mark prices on shelves and items. Calculate total payments received during a time period, and reconcile this with total sales. Compute and record totals of transactions. Sell tickets and other items to customers. Keep periodic balance sheets of amounts and numbers of transactions. Issue receipts, refunds, credits, or change due to customers lastly, count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change. 1.2.6 RESERVATIONIST JOB SUMMARY: A reservation agent serves an important role in providing information to customers by use of telephone and other communication media. Reservation agents can be employed by various agencies involved in reserving travel places for travelers. The information that agencies provide relates to fare details, tours, schedules, meals, and other important issues that affect clients. Reservation agents can book places for the client through online transactions. As such, they must be well equipped with computer skills. Reservation agents can contact clients through telephone conversation and back them up with a variety of reservation software on computers. The agents work on schedules that vary greatly with shifts that ensure that the agency ¿Ã‚ ½Ã‚ ¿Ã‚ ½s offices are open 24 hours a day. DUTIES RESPONSIBILLTIES: Giving answers to enquiries by clients and advising them accordingly regarding bookings and reservations. Assisting customers who encounter problems in obtaining booking or operating self service equipment and walking around with clients and ensuring that they secure whatever services they are in need of. Ensuring that clients have access to various services without a hitch. Getting information about areas of interest in order to target more clients in particular seasons. Lastly making arrangements for clients ¿Ã‚ ½Ã‚ ¿Ã‚ ½ travel programs. Helping clients to fill in reservation forms. 1.2.7 TELEPHONE OPERATOR JOB SUMMARY: Telephone operator job is to answer telephone calls, greeting callers with a positive, clear voice, answering general questions about the hotel and transferring callers to other departments. DUTIES RESPONSIBILLTIES: This individual will create relationships with the guests that lead to Renaissance and property loyalty. This individual serves as the main point of contact for all guest requests and needs. The individual is responsible for answering calls, recording the guest requests and then pursuing the issue to a resolution and then, .the individual must exhibit courteous hospitality at all times and fully own each guest issue. When in communication with the guest, the individual must be proactive in every area, including offering additional services. Lastly, most importantly, the individual must coordinate the response to the guest issue and then follow-up with the guest to ensure satisfaction with the result. 1.3 CONCLUSION As conclusion, this assignment to know different organizational structures in hotels, update and develop procedures necessary to practice in all aspects of fire, health and safety in the hotel workplace, providing effective leadership in the role of receptionist, inform and instruct trainee receptionist in a positive attitude to the responsibilities and duties of front office, an overview of job opportunities and progression, interpret job descriptions and process applications. Small hotel Medium hotel Large hotel 2.0 QUESTION 2 2) Front office staffs must have certain skills to attract guests during the first impression. Write about Front Office staff skill in guest relations. 2.1 INTRODUCTION The Front Office Department comprise of the Reception, Guest Service Offices, Bell Services, Reservation, Operators, Executive Club, Health and Recreation Center and Business Center. The purpose of the Front Office Department is to provide guests assistance with luggage, transportation, information concerning the hotel and the city, and any other service arrangements needed during their stay. Employees of the Front Office Department often provide the first and last impression of the hotel to our guests. It is therefore vitally important that employees display a prompt and courteous attitude to all guests and demonstrate the excellence in service. 2.2 FRONT OFFICE STAFF SKILL: Firstly, the front office staff should have a good personality, well dressed and neat. Individuals who well dress suggest power and status; therefore, the first impression is only part of creating a positive relationship between the hotel and the customers. According to Fitzsimmons and Fitzsimmons (1998 1994) presented that the front office staff must present an impeccable outward appearance to customers. Secondly, the staff should be competent. They should know basic product knowledge, type of rooms and hotel facilities in the hotel. As Binham; Lampola; Murray (1982: 17) suggested that front office staff should know many types of rooms and explain each type of rooms which are single rooms, double rooms, twin rooms, suites, connecting rooms and adjoining rooms. Thirdly, the guests may have different accents in English and some words are difficult for front office staff to understand due to the different countries, particularly, for the reservations or the operators who deal with customers by phone. White and Beckley (1988) mentioned that front office staff should use alphabetic system which is similar to the system that used by travel agents and airlines. Tanpipat (1994) suggested an alphabet to be used, for example, M for Mike, N for Nancy, P for Peter. Moreover, White and Beckley (1988: 51) pointed out that when telephone operators answer the telephone, they should identify themselves, announce the name of the hotel, with the addition of  ¿Ã‚ ½Ã‚ ¿Ã‚ ½Good morning ¿Ã‚ ½Ã‚ ¿Ã‚ ½ or  ¿Ã‚ ½Ã‚ ¿Ã‚ ½Good evening ¿Ã‚ ½Ã‚ ¿Ã‚ ½ with the appropriate intonation. The additional words,  ¿Ã‚ ½Ã‚ ¿Ã‚ ½May I help you? ¿Ã‚ ½Ã‚ ¿Ã‚ ½ will give the impression of willingness to serve, which is all important in hotel. Conclusion In conclusion, front office staff should make their guests happy and satisfied. As keys to the guest satisfaction driver, the front office staffs are critical to the continued success of the hotel. They offer constant guest interaction, with the most diverse operating exposure in the hotel. The important thing, the front office staff will also reflect the image of the hotel to the customers and they have a keen sense to anticipate the guests, needs and exceed their expectations.

Juxtaposition between Mattie and Zeena in Ethan Frome Essay -- essays

According to the Microsoft Word Encarta Dictionary, juxtaposition is to place two or more things, side by side, in order to emphasize contrasts and similarities between them. Edith Wharton deliberately places the characters of Mattie Silver and Zeena Frome together in the novel Ethan Frome to compare and contrast them. Although Mattie has only recently been exposed to Starkfield, Zeena's has lived in there for seven despondent years. Wharton's intent was to make the reader accustomed to seeing Zeena and Mattie in such harsh comparison, thus making the climatic ending extremely ironic. Throughout the novel, Wharton accentuates characteristic of Zeena's and Mattie's character such as their physical appearances which creates conflict in the interactions of the women with Ethan and consequently each other, until ironically the two characters finally fuse and become one. Despite the common clichà ©, ?don?t judge a book by its cover,? you never get a second chance to make a first impression, most first impressions are derived from appearance. Edith Wharton harshly juxtaposes the appearances of Mattie and Zeena, to such an extreme that it almost seems bias. From the beginning of the novel, Zeena is depicted as an old and ?repugnant? (46) housewife. Substantial background information is not given, nor causes for her worn out and ?bloodless? (53) demeanor. ?Though she was but seven years her husband?s senior, she was already an old woman.? (53) In harsh comparison, Mattie is portrayed as a youthful, vivacious woman, yet with natural beauty. This drastic juxtaposition is black and white, with no grey areas, just the strong Mattie and the feeble Zeena. However, the colors used to describe Mattie and Zeena are not black and white, they each ... ...tie so sweet and kindhearted, was for the readers to feel sympathy for Ethan, who is in a lifelong commitment with Zeena. Wharton made the ending, when Zeena and Mattie became one, ironic, through the use of juxtaposition and creating characters with significant differences between them. Wharton possessing the skill of juxtaposition added depth and irony to the book, but when the reader realizes her underlying purpose, Ethan Frome and Mattie Silver no longer deserve the sympathy they received all book. Zeena, throughout the book, was looked at too harshly, not realizing the underlying reasons for her ugliness and depression, and deserves the readers sympathy. This book expresses many insightful accounts of the life of Ethan Frome, but it?s the ideas Wharton doesn?t mention, and the secrets she withheld from the reader that effects one?s perceptive on the characters.

Evaluate strategies used in health Essay

Effects of alcohol/drugs with rehab/AA To overcome the effects of alcohol/drugs barrier to communication, there are many types of organisations available. For example, rehab is a place where individual’s will slowly learn to give up drugs and adapt to clean blood in their body. There are classes such as AA classes which help individual’s clean alcohol from their system. Alcohol and drugs can sometimes affect how an individual speaks; therefore, they might need to stop drinking and smoking to make sure they are able to do so. Going to rehab and AA classes will help individuals very well. Rehab for alcoholics and drug addicts is very helpful as it clears the individual’s system of alcohol and drugs and gets them back on track with their lives. If in individual does follow the rehabilitation programme then he/she will see that their life has more financial benefits, family life becomes better and they start seeing a difference within themselves mentally and physically. Rehab is a good strategy to help with overcoming communication issues. If an individual is beginning to notice a change with his/hers communication while drinking, then they will have to enter rehabilitation and clear themselves of the addiction. To improve I would say that sometimes individuals need more moral support, throughout their rehabilitation. Therefore I would suggest the centres allow the addicts to talk to others with the same addiction for better moral support. Language needs/preferences strategy Sometimes language can be a big barrier if an individual is by themselves in certain situations. There are many different types of methods which can be used to overcome the language barrier. Individuals can use a special dictionary which translates the word they need to say from the mother tongue to their new language. There are also recordings available for listening to use when the individual does not clearly understand the new language. Translators are also available to help those who have language as a communication barrier. The language needs/preferences strategy is also good  as it helps those who are willing/wanting to learn a new language with many resources. There are tools and other things available to help overcome the barrier of not knowing a particular language that is needed to be known. I would say that some individuals find it hard to look for specific words in dictionaries and will not understand which word is linked to which meaning. This needs to be improved, so individuals do not get overwhelmed or frustrated. Assertiveness to overcome anger Assertiveness is a type of skill which can be used by those individuals who find that anger is a big barrier to communicating effectively. When people begin to feel stressed, depressed or annoyed, they will tend to let their emotions out immediately. These can involve anger. Anger is a big barrier to communication as it can lead to relationships breaking. To control this some people develop the skill of assertion. This involves controlling the emotions which break relationships and start arguments. It involves a clear mental attitude, wherein the individual will try to discuss the situation and deal with it. Assertion is a very sensible skill to develop if you work in the health and social care sector. It will definitely help deal with any issues that arise from service users or peers. In order to over-come the barrier of anger, developing assertiveness will certainly help. Being assertive will definitely help as it will decrease the amount of anger that an individual will have as a barrier to communication. It is a good skill to adapt to as it will benefit individuals for the future. For some individuals being assertive is a good aspect to maintain, however for an overly aggressive person it will be hard for them to grasp the concept of being assertive. For this reason to improve this strategy I would say to go through a slow pace when beginning to become assertive. Defusing aggression and staying confident Stress occurs a lot in the health and social care sector. Stress can lead to many other types of symptoms and illnesses, such as aggression or a mixture of emotions. Aggression can sometimes come from frustration, with the service provided or any other cause. Individuals must learn to overcome their aggression. Developing a calmer attitude towards any frustrations will  help overcome any type of anger. Aggression might threaten care workers; however it can also cause a withdrawal attitude from the service user towards the care worker. Defusing aggression and staying confident is yet another good strategy as it presents an individual of being very impressive and striking. Defusing anger and showing confidence is a very professional aspect to maintain as it helps in all areas of health and social care work. For example if an individual is being told off for doing something wrong, defusing ones anger and staying confident will get them out of trouble and keep them positive. Defusing anger is not always the best thing to do for some people as it could lead to stress/depression, therefore an improvement could be to sort out any confusion/anger issues before carrying on with any work, ect. Interpreters, translators and signers An interpreter is a person who communicates meaning from one language to another. This includes interpreting between spoken and sign language, such as English and BSL. When an interpreter works with people they immediately become a part of a communication cycle with that person. Translators are individuals who change a recorded material from one language to another. Translating involves communicating between different languages. Interpreters and translators have to grasp the meaning of a message and find a way of expressing it in a different type of language system. This is not very simple even for the professional and best translators. Interpreters can be professional people or even a friend or family member who can translate the sentence/ phrase said into another language. These people are able to explain messages in different circumstances. This is a very good strategy as it benefits others as well as the individual who is translating. Translating is very helpful for those who cannot speak a certain language. In today’s society many individuals use translators to assist them in important activities/meetings. It is a good strategy to use to overcome barriers to communication. It could be improved a lot. For example some translators do not always know the several meanings which come with certain words. Some translators need to be certified just to ensure the individual needing help that, they are really translators and they know how to professionally translate majority of words. Hearing aids Hearing aids are electronic devices with very small microphones that pick up and increase the volume of sound received by a person. Hearing aids will often make sounds in the background much louder and clearer to hear. Due to this wearing a hearing aid will not be that helpful as you might not be able to hear anything else a part from the background noise. Hearing aids are very helpful to those unfortunate individuals who are not able to clearly/not at all hear any noises or sounds. Hearing aids amplify the sounds for individuals, which need to be heard the most. However some hearing aids do not always work to their best of ability. For this reason, the sounds/ noises which need to be heard the most importantly cannot be heard due to technical issues which come with the hearing aid itself. Voice activated software Voice activated software is a simple type of software which simply uses an individual’s voice to activate or perform a task or instruction given to a computer. This software comes in many different types such as the speech recognition software which allows individuals to say their message and then it be typed out on their computer/phone. Voice activated software is also a good software as it helps individuals who are not able to physically type or have disabilities speak for them. Voice activated software is really good as it very much benefits individuals who are less able to perform the simplest tasks, such as typing. To improve some of the softwares cannot always pick up the voices as clearly, therefore the software should be able to pick up voices clearly without any vocal strain. For example speaking louder.

Arthur Millers Tragic Heroes Essays

Arthur Millers Tragic Heroes Essays Arthur Millers Tragic Heroes Paper Arthur Millers Tragic Heroes Paper During and after the Second World War, Arthur Miller, American Novelist and Playwright, wrote three of his most successful plays: All My Sons, Death of a Salesman, and A View from the Bridge. These three beautifully tragic plays, are considered by many to be the epitome of all critical analyses using as a basis; the American culture and the American Dream. He does this by using tragic heroes, who on the one hand demand our sympathy, yet on the other we despise them. Arthur Miller wrote all three of these books after the Second World War. This was the time in which McCarthyism was started; an attempt to contain all forms of communism, especially in the public eye. This resulted in many authors, playwrights and actors, including Miller, to be blacklisted, and consequently contributed to much of Millers diatribe against the Land of the free (ref). It can also be said that Millers own unfortunate life, was another of the main factors that caused him to focus on the tragedy of the common man. He himself said in an essay that he wrote in 1949: I believe that the common man is as apt a subject for tragedy in its highest sense(ref). Miller found that not nearly enough of the books of his time were about tragedies in everyday situations, that it was a topic that was considered above the common man, reserved for the tragic heroes of Shakespeare, such as Hamlet and Macbeth. He explains that the society in which he lived had taken a turn towards the psychological, sociological view of life(example). First Section: All My Sons All My Sons, Arthur Millers first commercially successful play, opened at the Coronet Theatre in New York on January 29, 1947. It ran for 328 performances and garnered important critical acclaim for the dramatist, winning the prestigious New York Drama Critics Circle Award. The general plot consists of the trials and tribulations that a small suburban family endures, after losing a son in the Second World War. There are 5 main characters in the play: Joe, Kate and Chris Keller, and Ann and George Deever. The play opens with the news that during a terrible storm the previous night, an apple tree that was a memorial to the loss of the Kellers first born son, Larry, was split in half. This symbolic event coincides with the arrival of their late sons fianci e Ann, who has been in correspondence with their other son Chris. One thing that must be mentioned is that Kate Keller, still believes that Larry is alive, and has been delayed in his voyage home. As the play progresses, the reader learns two key facts that contribute to our general understanding of the community as a whole, but also about the individual characters. The first thing we learn, is that Joe Keller and his former associate were summoned before a court, for making faulty cylinder heads, that were used in American war planes. They were charged for manslaughter of twenty-one pilots. Joe was released as he appealed, saying that it was Steves, and not his order to continue producing faulty parts. This however was untrue, as it was actually Joe, when phoned by Steve, who gave the order. The second key fact that we learn, is that Ann and Chris are in love, and that Chris has brought her to the mid-west to propose to her, and to announce the news to his parents. From here the play divides into two main narrative strands: the first being Chris and Anns attempt to convince Kate that Larry is dead, so that they can get married. The second narrative strand consists of the attempt by George and later Chris, to find out what really happened at Joes factory in the autumn of 1943.

Paper Crafting Assistance from the Professionals

Paper Crafting Assistance from the Professionals â€Å"What is an English essay?† While this sounds like the easiest thing on the planet, we often get asked this question. As a student, you know the drill! There’s no way you will evade crating an English paper. This is just one of those essays that you have to write at one point in your academic life. Are you confident that you have the necessary skills to complete this paper? Do you even have the time to write this paper by yourself? Are you certain that you will ace this paper? Most students cannot craft their papers for varied reasons. First, they lack time to handle their assignments because they are tied up with other responsibilities, such as studying for exams, going to class, and completing other papers. Probably, they just want to relax and have a good time with friends. Other students are not skilled enough to complete these papers by themselves. They lack the know-how to craft these assignments, and they need assistance or a guide on how to go about it. Our service is the answer to all your assignment problems. Leave your paper to us if you’re looking for a professional writer that can create a persuasive paper and meet your deadlines. Still, if you need help on how to write an English essay step by step, you’ve come to the right place. We will guide you that way you can create an outstanding paper for yourself. Guidelines on How to Write an English Essay Creating such a paper may sound easy, but it isn’t. You must put several things into consideration before starting. If you need guidance on how to create such a paper, then you’ve come to the right place. Our service understands how students struggle with creating even the simplest papers. It is very normal to struggle with creating an essay even if you have been doing it for decades. However, once you master how to do it, it gets easier. Our guide is intended to make life easier for you. We have compiled a list of guidelines and tips that can help you while writing an English essay. Make use of them to increase your chances of getting a good grade in your assignment. The Guide on How to Start an English Essay Now that your professor has handed you an assignment, you are conflicted on how to begin an English essay. The first thing that you need to understand is what you are being asked of. Do you understand what the question or topic expects of you? There are important terms that you have to look out for since they act as guidelines on how you should come up with your response to the topic question. Comprehending what is expected if you will not only enable you to structure your paper properly, but it will also show you the direction in which you should take your research to answer the questions effectively. If you are to write on a topic of your choice, make sure you choose something that you’re passionate about, but it still has to be relevant. Next, research on the topic. If you intend to achieve high marks, make use of academic research articles. You must go through several sources before choosing the most relevant for your topic. Once you’re done conducting your research , create an outline of how your paper will look like. These are requirements that have to be adhered to in the structure of an English essay. Even though questions may be different and education levels may be varied, all these papers will follow a similar structural basis every time. Crafting successfully is dependent upon comprehending the structural rules. Your paper has to begin with an introduction which will sum up how you intend to answer the question, and the course that your arguments will follow. The main body will follow what has been set out in your introduction. Present your arguments coherently and logically, and link your paragraphs so that they flow from one to the next. Finally, the conclusion should sum up what you have presented and deliver the message that you intend the audience to take away with them. Next, refine your arguments. Ensure that once you’re done with the first draft of your paper, you refine your arguments. Make sure that they particularly address the question, and that your content flows coheren tly. You can take a break once you’re done, and start later after you’ve relaxed. Alternatively, you can read out your text aloud to judge on the flow and coherence. Finally, make sure that your paper adheres to the basic formatting guidelines that have been laid out by your professor. If you fail to do so, there is a chance that you perform poorly despite crafting a good paper. Additional Tips for Writing an English Essay You must utilize these tips on how to make an English essay. Make the most out of them if you hope to attain an excellent grade: Planning Will Come in Handy Even if it will seem like a waste of time, especially when you’re caught up with other academic responsibilities, it is always important that you brainstorm for a while before starting your paper. This will enable you to come up with the best-supporting ideas, instead of those that just come into mind, then position them in your paper accordingly. Make sure that your best supporting idea which makes the strongest case, and the one that you have the most knowledge on coming first. Even if you have the best-written paper, you can fail because you placed your arguments ineffectively. Aim for Variety Make use of vocabulary and sentences of varying complexity. Stop using the same words over and over. Constant Practice Good writing cannot happen overnight. Constantly practice mastering the art of crafting good English essays. Order from Our Service Today for Top-Notch Assistance Going through our guide is one thing. Comprehending how to write a good English essay is an entirely different thing. Don’t feel frustrated even though you haven’t grasped the entire process. We are at your service if you need assignment help. Order from our service today, and leave all your assigning burdens to a professional writer capable of handling them.

Strategic management Essay Example | Topics and Well Written Essays - 3500 words - 1

Strategic management - Essay Example When looking at the exchange of new developments and the economy which is expanding globally, there are several ways in which the fashion industry can help. Two regions which this is being noted are in India and Mexico. These are two of the fastest growing regions in terms of global expansion, including technology, fashion and other global interests (Lemaire, 2011). The ability to invest within these regions can provide different types of insight into the expansion of corporations within the areas. The country of India was chosen first because of the continuous debates that are appearing in terms of expansion, specifically with retail industries. Currently, India is experiencing a strong inflation from the government. To counter-act this, measures with the government and with developed countries are taking place, specifically by opening the doors to new prospects and economic stimulation. Places such as Wal – Mart are bidding to become some of the first retail entities that ar e in India. At the same time, the fashion is growing expansively in areas such as Mumbai and Delhi. Fashion weeks and growth from entertainment entities, such as Bollywood, are continuing to grow expansively and offer more in terms of fashion retail. The movement into developing with the country, as well as the opportunities and prospects within this region are allowing the FDI for fashion retail to be a main opportunity for the country (Chakraborty, 2008). Mexico was also chosen because of the initiatives that are currently taking place within the country. For the past 20 years, Mexico has gone through several changes in development, specifically because of the economic growth and development, political changes and the social movement toward becoming global. While there have been fluctuations in opening or closing the region, the free trade agreements and the initiatives to trade with other regions has allowed the country to begin develop at a rapid pace. Most that are in Mexico ar e now conscious of the global styles and expectations. This has been followed by structural changes within corporations and in society, as well as the continuous movement toward external pressures and opportunities within the country. While the country hasn’t yet developed a strong basis for international sales, there is opportunity because of the large amount of advancement in structure and global perspectives that have taken place through time (Blecker, 2007). Both countries are in a similar position in relation to FDI. Both are developing countries that are undergoing change politically and socially. The doors of both countries are opening, specifically because of free trade agreements, political affiliations and the need to expand in a different direction. This is being followed by the social and cultural awareness that is continuing to take place between both of the countries. For fashion retail, are several opportunities to move in at the beginning of investments and to begin creating a specific affiliation with the growth of the culture and the bridge to globalization that is now taking place in both regions. Strategy Development Directions There are several ways that the strategy for the countries can be developed to further the options for fashion retail. The first strategy considered will be through the theory of the Ansoff Matrix. Table 1 and 2 show how this matrix can be applied to both India and Mexico in terms of

Roman Catholicism, Eastern Orthodoxy, and Protestantism Essay

Roman Catholicism, Eastern Orthodoxy, and Protestantism - Essay Example This is also meaning that they are Calvinist in the sense that a strong doctrine of heaven and hell are advocated. It is possible that Jesus would strongly identify with Protestantism, in point of fact, because Jesus was a community advocate. His followers became a church that was based in the hearts of people, which emphasize community, and togetherness. Jesus would also probably propagate the independence of groups with Christ-like principles, where, like in early Christianity, "[c]ells were formed by those who met together regularly to discuss the kingdom of God."1 Additionally, Christ talked about the Kingdom of Heaven often and, though not as much, the ultimate destination of hell for those who disregarded God and his laws. Martin Luther would probably have been a similar advocate for Protestantism, as it did not have relics of any kind associated with it. Also, the concept of images being considered a form of idolatry in Protestantism would probably also have appealed to Martin Luther. Martin Luther would have appreciated the emphasis placed on sermons. Jesus would have appreciated Roman Catholicism for the elaborate and detailed nature of the faith, which encapsulates nearly everything about it: its theology, its doctrines, and its churches.